Reference

Open your privacy controls with clarity

Our Privacy Policy explains what data we collect when you create an account, verify access, use UPI, Paytm, PhonePe or Google Pay, and contact support.

Account data useCookie choicesPayment contextSupport contact
libartyexch9 Open your privacy controls with clarity
CONTACT PATHS

Contact us about your privacy choices

Privacy requests should reach a real support path, not a generic inbox with no follow-up. When you ask us about access, correction, deletion, cookies or payment-related records, include your registered mobile number…

Email privacy desk Write to [email protected] with the account email or mobile number you used. Keep payment references partial, such as last four characters only, so your message stays useful without exposing full wallet data.
Live chat request Use chat after logging in if you want to ask about cookie settings, account records or a correction request. Our team can confirm your identity inside the session before routing the privacy case.
Security escalation If you think your account data has been accessed by another person, contact us quickly and ask for a security check. We can lock sensitive changes while we examine login and device activity.
ACCOUNT CARE

Check how we protect account data

Our Privacy Policy is written around the account actions you actually take: opening an account, verifying details, using India payment methods, setting cookies, contacting support and asking us to change records.

Data we collect

We collect profile details, login records, device signals, wallet activity and support messages that relate to your account. We avoid asking for extra data unless it is needed for access checks, payments or legal duties.

Cookie use

Cookies help us keep you signed in, remember basic preferences and spot unusual sessions. You can manage browser cookies, but some security and account features may not work correctly if essential cookies are blocked.

Payment records

For UPI, Paytm, PhonePe and Google Pay, we store transaction references, status data and account links needed for wallet checks. We do not store full payment credentials inside your public account screen.

Access security

We use login checks, device patterns and support verification before sharing or changing account data. These steps reduce the chance that another person can request your records or alter your profile.

Retention periods

We keep account and wallet records only for as long as needed for service, dispute handling, security checks or legal duties. When retention ends, we delete, anonymise or restrict data where practical.

Change requests

You can ask us to correct profile data, update contact details or consider deletion where local law allows. We may keep certain records if required for fraud checks, disputes or statutory recordkeeping.

Ask clear Privacy Policy questions

These answers explain how our Privacy Policy works when you open an account, use payment methods, contact support or ask us to act on your data. They are written for India in plain language. If your request depends on account status, identity checks or local law, we will tell you what we can do and what may be restricted.

We collect the details needed to create and secure your account, such as name, mobile number, email, login records, device data and verification material. Payment activity may add UPI, Paytm, PhonePe or Google Pay references.

We use payment-related data to match deposits and withdrawals, resolve wallet disputes, check unusual activity and maintain records required by law. We keep transaction references and status details, not full credentials shown as plain text.

Yes, you can contact support and ask for a copy of personal data linked to your account. We will verify your identity first, then share what local law allows in a practical format.

Send us the correction request from your registered email or through logged-in chat. We may ask for proof before updating data such as name, mobile number or payment-linked details to protect the account.

Yes, we use cookies for sign-in status, security checks, preference storage and basic site measurement. You can control cookies through your browser, although blocking essential cookies may affect account access.

Retention depends on the type of record and the reason we hold it. Account, wallet and security records may be kept for service needs, disputes, fraud checks or legal duties before deletion or anonymisation.

Email [email protected] or use logged-in chat for privacy requests. Include your registered contact detail, describe the concern clearly and avoid sending full payment credentials or unnecessary identity documents.